Resetting Your Phone in Recovery Mode.

Resetting Your Phone in Recovery Mode.

If your phone is misbehaving it might be easier to reset it via Recovery Mode. To do this you must turn your device off first.

Step 1. Press and hold the Volume up button and the Power button at the same time. The phone will now boot in Recovery Mode.

Step 2. Use the Volume down button to choose Recovery Mode. To navigate use the Volume up button to move the arrow and the Volume down button to select.

Step 3. If done correctly. You'll find an image of an Android robot alongside a red exclamation mark and the words 'No command'.

Step 4. Hold down the Power button and press the Volume up button then release it.

Step 5. Using the volume buttons scroll to 'wipe data/factory reset' then press the Power button.

Step 6. Scroll to 'Yes - erase all user data' and to complete the process press the Power button.

Please note : Devices running Android 5.1 or above, will still require you to enter your Google Password to complete this reset.